Security
We can’t think of anything more important
than your website’s security.
BankSITE® has never experienced a security issue
or for that matter, any unexpected server downtime.
We meet the guidelines of the Federal Examiners. Our main servers are co-located at an AT&T [SAS70 Type II] Data Center, minutes from our headquarters in Scottsdale, Arizona— a location void of natural disasters. We also maintain back-up servers at AT&T for redundancy. Additionally, we maintain a second Disaster Recovery Data Center at an undisclosed location. We can activate your website from this data center immediately. For added security, we run nightly back-ups, to keep you protected.
We’ll ensure your optimum security. Take our advice. As a rule, it is important that you keep your online banking vendor separate from your website hosting vendor. That way, if your online banking network goes down, your website remains live and running, so you can still communicate with your customers and keep them updated. And with our BankSITE® Builder CMS (content management solution), you can log in from anywhere to post a message and keep your customers informed. Now that’s forward thinking.
Our BankSITE® Security Monitor safeguards your Internet presence 24/7.
“Thanks to your website monitoring service we were recently notified by you that our website had been lifted and placed on another server in China. Because we were notified so quickly we were able within one day to notify the FBI and the OTS as well as put a warning on our site so that our customers would not be fooled by the other site and have their information compromised. This led the FBI and OTS to discover that a large number of banks’ sites were being hosted on the Chinese servers and were more than likely going to be used for Phishing purposes! Thanks again for this invaluable service! It has allowed us to be proactive rather than reactive. It was very easy to set up and really has become a tool that no bank should do without. Because it was caught so quickly and the authorities notified promptly, we may very well have prevented many banks from a possible security issue. It’s just another of the great services you provide and we’re glad we were using it!”
— Richard S. Witte, Sr. Vice President / Information Technology
First Federal Savings Bank
We believe that if you have an issue with your website, you should know about it immediately so that you can react immediately. Other major website hosting companies may often try to hide security issues from their clients and hope they never find out about a systems failure for fear of losing customers and bad PR.
At BankSITE®, we want you to know the status of your website and security at all times. We’ve got nothing to hide. And our ironclad security track record speaks for itself. Our BankSITE® Security Monitor will automatically alert you to:
1. Unauthorized changes and defacement of your website
2. Connectivity issues
3. Domain name registration and DNS record changes
4. Hijacking of your website for pfishing & pfarming scams
5. Broken links
6. Email server downtime and slowness
It’s simple and easy to use. There’s nothing for you to install. And, you remain in complete control to change your monitoring settings, such as who and how you want to be alerted— by email, or cell phone. You can also view, print, and save monthly logs to your PC for submission to the Federal Examiners.
We pledge to provide you with more than just great service and security. We pledge to provide you with honest service and security. It’s better for your customers because it gives them piece of mind. It’s better for you because it keeps you “in the know” and gives you ultimate security. We believe it’s better for us too. It gives us credibility and solidifies your trust in us.
Ironclad Security. Honestly.
That’s just the way we do business.